INFORMATION & CANCELLATION POLICY
Here you will find the most important information on arrival and departure, price information, booking details, cancellation conditions and travel insurance. If you have any questions or individual concerns, please feel free to contact us at any time.
ARRIVAL AND DEPARTURE
We look forward to welcoming you at the Hotel Restaurant Valluga. Our rooms are available from 3 p.m. If you arrive after 8:00 p.m., we ask for timely information. On the day of departure, we ask you to vacate your room by 11:00 a.m.
You are welcome to use our free parking spaces directly in front of the hotel. You can also reserve a garage space (directly at the hotel) at a price of € 16.00 per day.
Dogs are welcome on request. We charge a cleaning fee of € 20.00 per day (without food).
The prices are per person per day, including breakfast.
The local tax of € 3.20 per person per day is calculated separately (children born in 2007 and younger are exempted from this).
For double rooms for single use we charge € 50.00 surcharge per day.
For overnight stays between 1 and 3 nights (Thursday-Sunday), a weekend surcharge of
€ 18.00 per person per day will be charged.
A minimum stay of 7 days applies for holidays Christmas / New Year’s Eve, Half-Term / February and Easter.
There is a reduction for children staying in the parents’ room if they are accommodated on an extra bed. Die jullie kunnen aanbieden?
HOTEL RESTAURANT VALLUGA
Sparkasse of the City of Kitzbühel
IBAN: AT06 2050 5000 0031 8089
VAT number: ATU75870229
Our prices are included VAT. You can pay your hotel bill with a debit card (EC card), Visa, MasterCard or in cash. External services can be paid for in cash or with a surcharge of 3%. To confirm your booking we charge a deposit of 30%. You are welcome to transfer this to the account on the left or give us your credit card details (Visa – or MasterCard).
Cancellations and changes:
The up to 30 days before arrival are free!
70% of the total booking price will be charged up to 14 days before arrival.
The 14 days prior to arrival will be charged with 100% of the total booking price.
No-shows and early departures will also be offset against the total amount.
We recommend that you take out travel cancellation insurance with “European travel insurance”.